business – Jessitron

No More Feedback (book summary)

July 3, 2023July 3, 2023

We’re talking here about “feedback” as commentary from people you work with, telling you what you could do better—in particular, 360° Feedback as part of a performance review. I’ve capitalized “Feedback” in this post in reference to this particular use of the word. The benefits of Feedback are purely mythological. Carol Sanford, No More Feedback …

Accountability for Effective Teams

June 21, 2023June 21, 2023

Accountability is about performance and behavior. Patrick Lencioni, The Advantage Accountability for measurable outcomes is “not the most important kind.” It’s the easy kind. The kind [of accountability] that is more fundamental, important, and difficult is about behavior. Lencioni, The Advantage It’s fundamental because behavior is what we can legitimately ask someone to change. Business …