Working Skillfully in Complexity (for VDDD)

For: [Virtual open Space] Systems Thinking and Skillful Interaction 20 September, 2023 Keynote by Jessica Kerr, jessitron.com These are my notes, publishing for people who were there (or anyone who wants to read them) Working Skillfully in Complexity Plan: about half on the technical side of sociotechnical systems, half on social. I can’t define what … Read moreWorking Skillfully in Complexity (for VDDD)

Software development pushes us to get better as people

Have you ever been on a really good software team? There’s this feeling of connectedness, of shared purpose. We know what we’re building, and we are skilled at building it together. This kind of team can grow some amazing software. When we work at making our team great like this, we look for new ways … Read moreSoftware development pushes us to get better as people

Symmathesies follow a power law, not a bell curve

At my first real job, around the turn of the millenium, software engineers were graded on a bell curve. On a scale of 1 to 5, most people should get 3s, with a lower number of 4s and 2s and a much lower number of 1s and 5s. The bell curve, also called the normal … Read moreSymmathesies follow a power law, not a bell curve

Project to Product asks more of our software, and more of us

TL;DR: Projects ask teams do what is asked of them; Products ask teams to invent their work. This requires a different way of seeing the world, and not everyone can do it yet. Software is not an up-front investment that pays off over its use. Software is an ongoing concern, an intricate piece of a … Read moreProject to Product asks more of our software, and more of us

Define roles by what each person increasingly knows

Say you’re aiming for outcome-based product teams that write and operate software. Maybe you hire for roles in these teams like Software Developer, Product Owner, Designer, Tester. How do you define each role? We usually ask, what does each person do? A typical job description includes: what does the person do? What are they responsible … Read moreDefine roles by what each person increasingly knows