Adding Correctness Conditions to Code Changes

Today I looked at the first PR on our new project repo. It added a new run script, but the README didn’t mention it. The proposed change was incomplete, because the documentation was out of sync. Did I comment on the PR? heck no. I want to fix this problem for all PRs, not just … Read moreAdding Correctness Conditions to Code Changes

Speak So They Can Hear You

“My manager needs to put an ROI on everything,” an SRE leader told me at KubeCon this week. Yeah, I feel that. We know the value of SRE, smoothing all other work so that production can produce. Putting that into dollars though? It’s hard to count the cut costs of incidents that didn’t happen. Yet … Read moreSpeak So They Can Hear You

Ritual & its Consequences: book summary

I like how they make the title sound like ritual is a problem. Our culture believes that, I liked to believe it, and so the book is more appealing. (book on amazon, pdf excerpt) The book is not about rituals, but rather the attitude that ritual engenders. It’s an attitude of “If we do things … Read moreRitual & its Consequences: book summary

Augmented Coding: an Experience Report

digital art by Evelyn Kerr

Last weekend I sat down with augmentcode.com to do some serious AI-assisted coding. The agent, “Auggie,” promises to automate coding tasks to a level I haven’t tried before. Gotta say, it was pretty good. I got farther than I would have alone. But hoooo, it is a new kind of effort and frustration. Overall impression: … Read moreAugmented Coding: an Experience Report

Software development is…

There is something puzzling about software development. It doesn’t work like many tasks, it doesn’t break down the same way. It feels strangely personal, like there’s a connection between the code and the coder, or else it goes brittle. Today I learned a word for this! Ursula Franklin was a physicist, among other things, and … Read moreSoftware development is…

Cascading OKRs: We can do Better

OKRs (Objectives & Key Results) are a framework for validating alignment through the organization. As a company, as a department, as a team: what are we focused on this quarter? What are we trying to make true? Alignment looks nice when the team OKRs roll up to the department OKRs, and those add up to … Read moreCascading OKRs: We can do Better

Command vs Control

I think of “command and control” as one thing. Is there a difference? That common phrase notwithstanding, command and control are two alternative structures, more opposites than synonyms! Command (like in the military) allocates responsibilities to parts of the hierarchy. So a general is tasked with winning a war, and each officer under them is … Read moreCommand vs Control

How hard can it be to buy software?

Last year I got my first experience of implementing software internally. My team found a SaaS (software as a service) product they wanted to use, so we bought it and used it. Sort of. It was NOT SO EASY. There’s money to pay, and that has to get through several rounds of budget approvals, and … Read moreHow hard can it be to buy software?