I think of “command and control” as one thing. Is there a difference? That common phrase notwithstanding, command and control are two alternative structures, more opposites than synonyms! Command (like in the military) allocates responsibilities to parts of the hierarchy. So a general is tasked with winning a war, and each officer under them is …
When Honeycomb was a small company, All Hands meetings had announcements and discussions. Discussions mostly took place in the meeting chat, where everyone can answer anyone’s question. Between that and the announce channel in Slack, information got out to the whole company. Or did it? It’s hard to check for understanding in that big a …
In a startup that sells software, what is the “business” side of the company? When I worked in retail, developing software for internal use, there was a clear division between the engineering teams in IT and the Business, where people understood retail products and how to run a store. But now that I’m in a …
The court system is not created for “justice” as we tend to think about it. It’s a system that can only enforce the laws created by legislators whose interests often don’t align with the most vulnerable who are looking to be protected by the court. Sarah Galloway, Staff Attorney, Arch City Defenders … something something …
Sometimes my calendar looks like an LA freeway: 100% utilization, ultimate deadlock. This is not one of those times. November through January are quiet at my current job, no big launches or deadlines. I can take a breath. My instinct is to fill it. Sign up for more! Commitments! Deadlines! Quick, pull in the next …
I often say that software these days is complex. But is it? In Cynefin terms, it’s more like an airplane than a family: it’s complicated. Given enough expertise, all the code, lots of data, and enough time, we could analyze the causal structure of any particular system behavior. We can reason about complicated systems. When …
For: [Virtual open Space] Systems Thinking and Skillful Interaction 20 September, 2023 Keynote by Jessica Kerr, jessitron.com These are my notes, publishing for people who were there (or anyone who wants to read them) Working Skillfully in Complexity Plan: about half on the technical side of sociotechnical systems, half on social. I can’t define what …
here’s an interview from YOW! London, where I did a keynote on what can be better than gamification
Check this out, I have a chapter in this free mini-book: https://landing.confluxhq.com/optimising-fast-flow This came out of a talk at QCon London… the in-person version was better, but they don’t record them anymore.
“I participate in this system, so I’m complicit in it.” All the cruelty, the racism, the poverty, the abuse of power in US capitalist patriarchy–this is my fault too? The guilt can crush us. TL;DR: no, it isn’t our fault. It is ours to do something about, while participating. Participate in the system to fill …